Before the call
๐ก What to know before you call
If you have a My Number card (with its 4-digit PIN set), you can skip the counter: the multi-copy machine at most convenience stores prints a ใฎ from 6:30 a.m. to 11 p.m., weekends included (closed Dec 29โJan 3 in many wards). Choose โ , place the card, enter the 4-digit PIN, then pick yourself only or the whole household and whether to include ็ถๆ and other items. It's usually cheaper than the counter (Ota Ward cut its konbini fee to 150 yen from Sept 1, 2026; Kita Ward charges 200 yen). In Ota Ward, konbini copies cannot include the , but you can choose whether to include your My Number. Check your own ward's available options and the receiving organization's requirements before ordering. Three wrong entries lock the 4-digit PIN. If it locks, check the official PIN-reset procedure before trying again.
Words this call depends on
ใฎใใใใใงใใ
I'd like to get a copy of my resident record.
they'll ask!
for everyone in the household
็ถๆ
they'll ask!relationship to the head of the household (as listed on the record)
ใงใใพใ
Without that listed, please.
ใงใงใ
"One copy is fine." (้ = counter for documents)
ใใฆใใใใใใพใใ
Do I need to bring my seal?
Grammar you'll use
ใใใงใใ
soft opener: explains the situation and invites the listener to help
Plain form + ใใงใใ (ใช-adj/noun + ใชใใงใใ)
ไฝๆฐ็ฅจใฎๅใใใใงใใ
Hint: ๅใ
ใๅฟ ่ฆใใใใพใใ
Do I need to ~? / Is it necessary to ~?
Verb dictionary form + ๅฟ ่ฆ(ใฒใคใใ)ใใใใพใใ (ๆใฃใฆใใโๆใฃใฆใใๅฟ ่ฆใใใใพใใ). Answer: ใฏใใๅฟ ่ฆใงใ / ใใใใใๅฟ ่ฆใฏใใใพใใ.
ๅฐ้ใๆใฃใฆใใใใใพใใ
Hint: ๅฟ ่ฆ
ใใฆใใใ ใใพใใ
Could you please ~? (polite request)
Verb-ใฆ + ใใใ ใใพใใ
ๆฌไบบ็ขบ่ชๆธ้กใใใใ ใใพใใ
Hint: ่ฆใใ
The flow of the call6 steps ยท orange = they'll ask you
- 1Say what you wantLines 1โ2
- 2They ask whose record (they ask you)Lines 3โ4
- 3They ask about ็ถๆ; you turn down the My Number (they ask you)Lines 5โ6
- 4They ask how many copies; you ask about the seal (they ask you)Lines 7โ8
- 5No seal needed; they ask for your ID (they ask you)Lines 9โ10
- 6Hear the fee and where to waitLines 11โ12
Up next ยท step 2 of 4
Listen to the call