Before the call
๐ก What to know before you call
is how your employer settles a year's income tax with you: the tax withheld from each paycheck gets matched to your real annual tax. Three forms matter. The must be submitted even if you have no dependents; without it, a higher withholding rate (the column) applies to your pay. The is easy to forget, and if you don't submit it you don't get the basic deduction, which for 2026 is up to ยฅ1.04 million (for total income up to ยฅ4.89 million). The covers life and earthquake insurance, and you submit the required payment certificate from your insurer. For electronic submission, use insurer-issued electronic certificate data in a format your employer accepts; a photo or scan of a paper certificate does not by itself replace the required certificate, so HR may also need the paper original. In the dialogue, uploading the certificate means sending that electronic data; if yours comes on paper, ask HR how to hand it in. New for 2026: a special rule for the general life-insurance deduction if you have a dependent under 23, so parents should check that box. The National Tax Agency also posts these forms in foreign languages.
Words this call depends on
year-end tax adjustment (done by your employer)
ใซใคใใฆใใใใจใใใใใงใใ
I have something I'd like to ask about ~.
ใฏใใคใงใใ
write it downWhen's the deadline?
deduction certificate (e.g. from your insurer)
ใชใใจใใใพใใใ
Do I have to hand it in?
Grammar you'll use
ใใใงใใ
soft opener: explains the situation and invites the listener to help
Plain form + ใใงใใ (ใช-adj/noun + ใชใใงใใ)
ๅนดๆซ่ชฟๆดใซใคใใฆ่ใใใใใจใใใ
Hint: soft opener
ใใชใใจใใใชใ
have to / must ~ (spoken)
Verb ใชใ-form + ใจใใใชใ (ๅบใใชใใจใใใชใ, ๆธใใชใใจใใใชใ, ใใชใใจใใใชใ). Polite: ใใชใใจใใใพใใ. Question: ใใชใใจใใใพใใใ ("Do I have to ~?"). In casual speech the end often drops: ๅบใใชใใจใ
ๆง้ค่จผๆๆธใๅบใใใใพใใใ
Hint: ใชใ-form + ใจ
ใใฐใใใงใใ
asking for advice: what/where/when should I ~?
Question word + verb ใฐ-form + ใใใงใใ (่ฒทใโ่ฒทใใฐ, ๅบใโๅบใใฐ, ใใโใใใฐ)
ใฉใใใฃใฆใฐใใใงใใ
Hint: ๆๅบใใ โ ใฐ-form
ใใใ
if/when ~ (conditional)
Verb-ใ + ใ
ๅฑใใใขใใใญใผใใใฆใใ ใใ
Hint: once it arrives
ใใพใงใซ
by (a deadline)
Noun / time + ใพใงใซ (้ๆๆฅใพใงใซ), Verb dictionary form + ใพใงใซ (ๅธฐใใพใงใซ).
็ท ใๅใใขใใใญใผใใใใฐๅคงไธๅคซใงใใ
Hint: deadline particle
The flow of the call4 steps ยท orange = they'll ask you
- 1Open politely and check if they have a momentLines 1โ2
- 2Ask how to submit and when the deadline isLines 3โ6
- 3Ask about the insurance certificate that hasn't arrivedLines 7โ10
- 4Check the son's info and thank themLines 11โ13
Up next ยท step 2 of 4
Listen to the call