Script
12 lines ยท tap any word to look it upใชใใฌใผใฟใผ1
ใใใใใจใใใใใพใใใงใใใใพใใ
Thank you for calling, Lost Card Center.
ใใณYOU2
ใใฟใพใใใใใชใใใฆใใพใใพใใใใใฆใใใ ใใพใใใ
Sorry, I've lost my cash card. Could you stop it from being used?
ใชใใฌใผใฟใผ3
ใใใใพใใพใใใใใจใใใพใใ
Certainly. Your name and date of birth, please.
ใใณYOU4
ใใณใงใใใฏโโโโใงใใ
It's Chin. My date of birth is โ/โ/โ.
ใชใใฌใผใฟใผ5
ๅบ็ชใจใฏใใซใชใใพใใใ
Do you know your branch number and account number?
ใใณYOU6
ใใใพใใญโฆโฆๅบ็ชใฏโโโใใฏโโโโโโโใงใใ
Yes, let me check my passbookโฆ branch โโโ, account โโโโโโโ.
ใชใใฌใผใฟใผ7
ใงใใพใใใใใ ใใพใใฎใใใใใใพใใใ
Confirmed. I've now stopped the card.
ใใณYOU8
ใใใฃใใงใใใใใใใใฎใใใใใใงใใใ
That's a relief. Also, I'd like to get it reissued.
ใชใใฌใผใฟใผ9
ใใงใใพใใใใ1,100ใใใใพใใใชใ550ใงใใ
I can take it by phone, but the fee is ยฅ1,100. With the app, it's ยฅ550.
ใใณYOU10
ใใงใใฃใฆใฟใพใใใใใซใฏใใใงใใใ
Then I'll try the app. If I go to the counter, what do I need?
ใชใใฌใผใฟใผ11
ใจใใใใใใใใใ ใใใ
Please bring ID, your passbook, and your registered seal.
ใใณYOU12
ใพใใใใพใใใ
Got it. That really helped.
Up next ยท step 3 of 4
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