Before the call
💡 What to know before you call
Japan's Ministry of Economy () published a 2018 "No show" report for restaurants: if you ghost a course-meal booking, the shop can charge up to the full course price; for a table-only booking, the guideline is roughly 50–70% of the average spend per person. Shops are supposed to show their cancellation policy in advance, so it's normal to ask はかかりますか when booking. If plans change (say, your son gets a fever), just call. Source: , summary at
Words this call depends on
をしたいんですが
I'd like to make a reservation.
とです
they'll ask!Two adults and one child.
のはありますか
Do you have a child's chair?
のままでもですか
Is it okay to come in with the stroller?
はかかりますか
Is there a cancellation fee?
Grammar you'll use
〜たいんですが
I'd like to ~, but… (soft request / opener that invites help)
Verb-ます stem + たいんですが
明日の夜、予約をお願いたいんですが
Hint: する
〜ても大丈夫ですか
Is it okay if I ~? (asking permission)
Verb-て + も大丈夫ですか / Noun + でも大丈夫ですか
ベビーカーのまま大丈夫ですか
Hint: ても (after a noun)
The flow of the call6 steps · orange = they'll ask you
- 1Say you'd like to book for tomorrow eveningLines 1–2
- 2They ask how many; give the party size and ask about 6:00 (they ask you)Lines 3–4
- 3They confirm 6:00 is freeLine 5
- 4Ask about a child's chair and the strollerLines 6–7
- 5Ask about the cancellation feeLines 8–9
- 6Give your name and hear the booking read backLines 10–11
Up next · step 2 of 4
Listen to the call